Terms of Service

The website www.caterina-shop.com (the “Website”) is operated by BLB Invest Ltd, a private limited company registered in England and Wales under company number 16835112, whose registered office is at 20 Wenlock Road, London, England, N1 7GU (“we”, “us”, or “our”).

You can contact us at support@caterina-shop.com.

By accessing or using this Website, you agree to be bound by these Terms of Service (“Terms”) and to comply with all applicable laws. If you do not agree, please do not use the Website.

Use of the Website

You must be at least 18 years old to use this Website.

You agree not to use the Website for any unlawful or harmful purpose and to provide accurate, current, and complete information at all times.

We reserve the right to suspend or terminate access to the Website without prior notice if we believe these Terms have been violated.

Products and Orders

All products and prices displayed on the Website are subject to availability and may change at any time.

When you place an order, you are making an offer to purchase goods under these Terms. We will confirm acceptance by sending an order confirmation email.

If a product becomes unavailable or an error occurs in pricing, we may cancel your order and refund any payment made.

All payments must be made through the secure methods available on the Website.

Delivery

We currently deliver to the United Kingdom only.

Standard delivery time is 3–7 business days.

Delivery costs and options are shown at checkout.

We are not liable for delays beyond our reasonable control.

Returns and Refunds

You have the right to return most unused items within 14 days of receipt for a refund, in accordance with UK Consumer Contracts Regulations.

Returned items must be in original condition with tags attached.

To initiate a return, please email support@caterina-shop.com with your order number.

Intellectual Property

All content on the Website — including text, images, graphics, logos, and designs — is owned or licensed by BLB Invest Ltd and is protected by UK and international intellectual-property laws.

You may view, copy, and print pages from the Website for personal, non-commercial use only.

You may not reproduce, distribute, or exploit any part of the Website without our prior written consent.

Limitation of Liability

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under English law.

To the fullest extent permitted by law, BLB Invest Ltd shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Website or any products purchased.

Privacy

Your personal information is collected and processed in accordance with our Privacy Policy, available on the Website.

By using the Website, you consent to such processing and warrant that all data provided by you is accurate.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions about these Terms or your order, please contact us at:

support@caterina-shop.com

BLB Invest Ltd, 20 Wenlock Road, London, England, N1 7GU